Zoom Drain Southwest Florida
Review Summary
Zoom Drain Southwest Florida receives consistently positive reviews. Customers praise the technicians' politeness, knowledge, professionalism, and communication. Paul is frequently mentioned as providing excellent service, explaining issues and solutions clearly. Reviewers highlight the company's promptness, cleanliness, and fair pricing. Some customers express satisfaction with the entire experience, from initial contact to job completion, and recommend the company for future drain issues. However, one reviewer noted a lack of responsiveness to after-hours calls.
Reviews
View All on Google4.9
(67 reviews)
Gloria Holmes
Excellent service. We wanted to know if the drain in our older home was cast iron or plastic, and to check its overall condition. We also wanted to locate the clean-out. The service rep was polite and knowledgeable and provided the answers we were looking for. We highly recommend Zoom Drain.
Jose Luzarraga
my experience with zoom Plumbing was amazing. As crazy as this world can be it's wonderful to have people like them to do a job I felt like the manager was an angel! he wentAbove & Beyondto get my problem solved.thank you so much for your help
Rob David
They came out when they said that they would. The technician was very knowledgeable and explained the situation and what he recommended to solve my issue Very professional experience.
Jacquie W
Just experienced an informative, professional technician for the unclogging of my bathroom sinks. Paul was timely and professional on arrival. He appeared to be competent and keep us informed thru out the process. He completed this plumbing concern in an orderly, clean manner. Would highly recommend this company again, and would definitely request Paul, if available.
Gail Schultz
Paul was professional yet friendly. He assessed the situation, explained it to me, gave me an estimate, and completed the work in a timely manner. I give him a five star review. However, the company gets only 4 as they never returned a call I made to them 5 minutes after they closed.
Nita Sharpe
Paul & Warren were great! Very courteous and pleasant. Paul took his time to explain what the problem was and how they were going to fix it. I’m so pleased with their work and will definitely call Zoom Drain for future needs. I will also recommend your company to others! Your pricing was very fair. Thanks to all for great service!
Jon Wertjes
Excellent experience from initial contact through job completion. Paul was prompt, courteous, professional and communicative. He left our home without a trace of his presence other than our complete satisfaction with a job well done!… 4 months later and I didn’t hesitate to call Zoom for our next drain issue. I could have just stated “ditto” to the last review. Paul Evans continues to be the epitome of a customer service professional! Keep Zoom Drain’s number handy for all drain issues!
Kimberly Maxwell
Great job! Came over within an hour assessed the problem had a solution and fixed it! I would recommend them!